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I've just hooked up a separate OTA HD antenna to my DVR (HR10-250) and I'm not sure what I now need to do to get the local channels in HD. Can someone help me out? Is there a setting I need to change? As it is nothing seems to have changed. Also, while I have an idea of what some of the HD...

Sorry to hijack this thread but it's this is closely related to a question I have so I'm hoping to get a quick answer. I've just hooked up a separate OTA antenna to my DVR (HR10-250 ) and I'm not sure what I now need to do to get the local channels in HD. Can someone help me out? Is there a...

Well, I returned all the stuff to BestBuy and contacted Value Electronics. Called 'em on Wednesday, watching DirecTV two days later. Talk about putting the big boys to shame. I am in awe at the lack of basic customer service skills shown by DirecTV and IronWood. Hell, when I called...

I did not try a local retailer since I had already bought the equipment elsewhere. I figured the basic install from a local company wouldn't be free if I didn't buy the equipment from the local guys as well. Once I return the equipment to Best Buy I'll look into other options. The one...

Well, it's official. My equipment goes back today or tomorrow to BestBuy. I called Ironwood back to see about getting an install date within the next week and they said the closest available date was Nov 23rd. I explained that this simply wasn't good enough, seeing as I don't know whether or...

Well Jumpmaster, I am glad to see you are very passionate about what you do for a living. I believe that you believe in your job and your own performance... so any chance you can come out and do my install? Hehe. In all seriousness though - it does not seem that the folks in the office...

Well, I'm pretty annoyed right now. I called DirecTV to tell them of my troubles with the installation company and they weren't very helpful. I asked if I could work with another company and they said they'd make sure I don't get the same technician. I'm like, I don't care about the...

Well... I guess I have to add my horror story then... because they missed their first appointment a week ago (never showed up, never called) only to reschedule me for today. Had my wife stay home since I couldn't take off of work and wanted to get the earliest available appointment... well they...

Any of you guys ever hear of Ironwood Communications out in California (Bay Area to be exact)? That's who is doing my install.

Is there any way to tell if my coax is RG6 before they get here? This is a brand new condo built in 2005 if that makes a difference. ...and when you say find the closet, do you mean the closet outside, or the wall plate in my closet in my bedroom? The closet in my bedroom is a fair...

Installation questions - update Hello all - I am hoping you can answer some questions for me before an installer comes out later this week. Basically, this is my first time getting DirecTV service so forgive me if some of my questions seem elementary to you all. Anyway, here they are...