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  1. Sparkman

    My Directv Cancellation Story

    I have both, but primarily use Roku. Bought a 65" TCL Roku TV, have a couple of Roku streaming sticks and 1 Fire stivk. Biggest problem with the Fire stick is it doesn't have the Spectrum app. Also, watching a lot more OTA on my 65" than I thought I would. even with a small indoor antenna I'm...
  2. Sparkman

    My Directv Cancellation Story

    I filed a Complaint with the BBB at 10 pm Monday night regarding my billing situation. Got a notice a t 8:30 the next morning with a file number. At 10:30 am a representative from the Office of the President of Directv called me and had already figured out the amount they we're willing to...
  3. Sparkman

    My Directv Cancellation Story

    Just looked back at my emails from AT&T, in all of my emails, never saw one about this. Never saw it discussed here, but with packing, etc for the move, I haven;t been on here very much. Both the supervisor I spoke with and the lady at the Presidents office I spoke with did say they have had...
  4. Sparkman

    My Directv Cancellation Story

    I went thru my statements for the last 6 months, combined billing with Directv & Internet, and I found no mention of it on any of them.
  5. Sparkman

    My Directv Cancellation Story

    We bought a house late February and after 10 years with Directv I decided that I was going to go with streaming at the new house. We had 3 weeks with both house so I decided to test the streaming ended up going with Playstation Vue and Spectrum for Internet and their pick 10 package to get the...
  6. Sparkman

    DirecTV Stricter on Retention Question??

    We're moving next month and dropping Directv after 10 years. Going with Playstation Vue and the Spectrum stream to pick up the few networks that Vue doesn't have. I getting Spectrum's 1 Gig internet so streaming shouldn't be an issue. Directv moving offer was nothing any more, basically the...
  7. Sparkman

    After 24 hours with DirecTV now...

    My 80 yr old MIL uses Directvnow and other apps on her Fire stick. Calls with questions every once in awhile, but handles it pretty well overall.
  8. Sparkman

    Any deals to get free Sunday Ticket this year?

    FYI, this is what I see when I go to the contact us page: Chat With Us Call Us Customer Service 800.531.5000 | Pay Bill | Order Movies | Refresh Your Receivers General support is available every day, 8 a.m. – 12 a.m. ET Technical support is available 24 hours a day If you use a...
  9. Sparkman

    Any deals to get free Sunday Ticket this year?

    I've told my wife to watch everything she can as soon as she can, I've got nothing on there. Pixelates and sound goes out about once a minute, won't hold the internet, have to sign in about twice a week. I don't watch that tv much. I watch as much on my Firestick as anything anymore.
  10. Sparkman

    Any deals to get free Sunday Ticket this year?

    It's frustrating because I would have tried the chat, It says Chat with us, and there's no way to connect to the chat. Once the NFL person got a credit for me, she transferred me to a retention person, the department the combined billing people told me I couldn't speak to. They have no offers...
  11. Sparkman

    Any deals to get free Sunday Ticket this year?

    Chat choice is there, but no active link to make it work.
  12. Sparkman

    Any deals to get free Sunday Ticket this year?

    After being assured that Sunday Ticket was removed, when my bill showed up today it was still on there. On the Programming page it has been removed, but they did not remove the bill. I was going to try the chat, but I have no chat link on the contact us page. Every goes thru combined billing...
  13. Sparkman

    Any deals to get free Sunday Ticket this year?

    If the charge isn't removed by tomorrow, I will. Just got an email that they did a change to the account and Sunday Ticket was removed. but the 1st month charge is still there.
  14. Sparkman

    Any deals to get free Sunday Ticket this year?

    I agree, but It's probably because my phone number shows I have both D* and AT&T Fiber Internet and the combined billing, so they route me to AT&T no matter what now since I added the internet.
  15. Sparkman

    Any deals to get free Sunday Ticket this year?

    That's who I asked for both times I called.
  16. Sparkman

    Any deals to get free Sunday Ticket this year?

    Called Directv. 1-800-531-5000. Got transferred to a C/S agent who's 1st question was to ask whether I was calling for wireless, internet or TV? She said the ATT C/S agents handle all 3.
  17. Sparkman

    Any deals to get free Sunday Ticket this year?

    D* C/S sucks since the merger with AT&T. After I called to cancel this years Sunday Ticket Friday, the twit never processed it, so it showed up on my August bill.I called in and got a combo C/S person that does D*, Internet and wireless.Totally clueless. She took it off but said I'd have to...
  18. Sparkman

    Any deals to get free Sunday Ticket this year?

    I called yesterday to cancel so the auto renewal and 1st billing isn't on my August bill like it was last year. I asked for any offers, they offered me $12/mo off, I passed. I'll call back in a few weeks and see if something is out there, but it will possibly be my 1st year without. I have...
  19. Sparkman

    MLB Extra Innings package on DTV: intermittent outages

    Where do you live? The Reds have a huge area they declare as home territory. I'm in Charlotte and that's Reds territory. You just have to watch their feed. Sent from my P00I using the SatelliteGuys app!
  20. Sparkman

    Directv and rain

    As an FYI, if you are experiencing rain fade, you can switch HD feeds to SD and you will get signal. I know it's not ideal,but it beats no signal. Plus, you can always go online and stream. I understand you want to fix this issue and lose signal as little as possible, but just wanted to throw...
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