Search results

Thanks for the tip Josephinelcajon. Plugged HDMI cable into test TV without unplugging the Joey and black screen issue was still there. DISH is sending me a replacement WJ4.

WOW, I am shocked. DISH is shipping me replacement WJ4. Saving me $20 tech visit tip.

Thanks HipKat. Will call DISH again.

WJ4 failed to start again this morning. Has black screen and sound only. Disconnected the HDMI cable from TV and plugged into test TV. Still had black screen and sound. Rebooted the Joey with HDMI cable still attached to test TV. Everything then worked good. So what do you think HipKat?

Check your timer start & stop times. You might of had a time over lap to record the third channel. Only two OTA channels can be recorded at same time.

I still have a test HDMI TV by the WJ4. Next time it does it I will unplug the HDMI cable from the problem TV & plug it into test TV.

Doesn't Dish Anywhere come from the Hopper and not the Joey?

Does DISH say how it is going fixing the slow skip forward and back issue?

They did that earlier when I called but will again next phone call.

Probably so.

Talked to a Plus/Joey 4 specialist. He did a Hopper 3 switch test from his end and said to try it out next morning. I said OK. Don't know how that would fix the issue. Will find out next couple morning startups. You never know.

I agree with you.

Yep

No

Tried that and everything else. One of my Joey 4s was doing the same thing and replacement fixed it.

Yep. Probably so

Day 2 black screen on first startup of the day. Reboot brought her back. Going to call DISH today and have the WJ4 replaced. Unbelievable

Reread your post jgags6. Presumed you have tried another HDMI cable! Can you swap out TV under warranty? Do you have another TV to try out at that location? Have you tried swapping Joey coax at the splitter?

Understand. Call DISH and have then replace the JOEY 4 with the issue. Worth a try.

I had the black screen startup issue with one of my Joey 4s and had it replaced. No more issue. Wish I had the same luck with my WJ4. I would try a DISH Joey 4 replacement first.

Day 1 after Google factory reset for my WJ4. Vizio and Joey started right up, no issues. Will post again in the morning.

No. It is only HD, no 4K.

Yep I hear ya. I really hope the Google factory reset fixes things. I think there is something in the over night updates that is causing my WJ4 / Vizio to have black screen for the initial start up of the day. Time will tell. If a third WJ4 doesn't fix things I don't know what I will do.

My H+ has been running ok what little bit I watch it. Primarily use my other H3 because of the Plus slow skip/back issue.

Yes. It's part of the setup. Took about 20 minutes. P612 APV P61205.