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  1. jgags6

    Hopper Plus / Joey 4 users check in here!

    Nope, brand new (in Novemeber) Samsung QLED. How did you manage that!?! I’m going to try to switch my HDMI to a new 2.1 then I’ll call and try to get another new.
  2. jgags6

    Hopper Plus / Joey 4 users check in here!

    So my main issue with the J4 is that upon startup I can navigate the menu/guide/dvr/even live channel change, but once I try to click and watch anything I get a black screen that says "playback failed" and it blinks over and over again. Then I can go back and try to click another channel or DVR...
  3. jgags6

    Hopper Plus / Joey 4 users check in here!

    I would try that, but like I've said in previous posts, I have two other J4's and I've switched them all to this TV and every one still has the same issue.
  4. jgags6

    Hopper Plus / Joey 4 users check in here!

    BTW I removed my Hopper + over a month ago and the J4 is still having the same issues - so it's an issue with the J4 or J4 software, not H+.
  5. jgags6

    Hopper Plus / Joey 4 users check in here!

    Yes, I have and the same problem is still occurring. And actually, not only do I have to restart the Joey first thing in the morning, but every time I turn the TV off and then turn it back on the Joey is basically frozen - or green screen or some other issue where I actually have to pull the...
  6. jgags6

    Hopper Plus / Joey 4 users check in here!

    Charlesrshell - I wouldn't be so quick to run out and buy a new TV.... I'm fairly positive this is a Dish problem, not a TV problem. I have 3 J4 and they work fine on one VIZIO and one old SAMSUNG, but every morning I am having the same issues you are having with a brand new Samsung QLED... and...
  7. jgags6

    Hopper Plus / Joey 4 users check in here!

    Same this is happening to me. What Brand of TV is it happening on? Mine is a new Samsung. I’ve tried switching J4, but still it happens with that TV. No way to solve the problem as far as I know.
  8. jgags6

    Hopper Plus / Joey 4 users check in here!

    Can we all agree that they J4 is getting worse - not better? And since that is the case why cant Dish fix the problems or just issue us older Joey 3 or 4K Joeys until this gets fixed?
  9. jgags6

    Hopper Plus / Joey 4 users check in here!

    That's exactly how my wife feels. When I am at home I can figure out what needs to be done (reboot or what combination of buttons to press) in order to get the J4 to work, but when I am not home I usually get a call. She wants to be done with Dish, but we are hoping they fix the issues in the...
  10. jgags6

    Hopper Plus / Joey 4 users check in here!

    I did try to replace my J4 that requires reboot every morning with my other two J4 that do not and it seems to be not a J4 issue, but the Samsung TV it is connected too. Something about how the J4 and Samsung connect to on another causes an issue. This never happened with my 4k Joey before...
  11. jgags6

    Black screen when I turn TV on Joey plus

    I’ve been having that problem since the beginning with my Samsung QLED. Although now the black screen is replaced with a black screen that says ”Playback Failed”. The only way to fix it is to restart the Joey. I temporarily Fixed the problem by changing the setting on the Joey to only go into...
  12. jgags6

    Playback Failed on Joey 4

    So am I to think it is an issue with the Samsung or with the Joey4?
  13. jgags6

    Playback Failed on Joey 4

    Hi Guys, I posted this on another thread, but now I am really stuck to the point where Im about to call and cancel my Dish service. A couple of months I upgraded to H+ and three separate Joey 4s. On one of my Joey 4s I am unable to view the 540 4K channel and it says that I don't have the...
  14. jgags6

    FWIW - Update to Joey 4s Promised This Week

    I’m running Joey software P50717 and I am finding a new problem with my Joey 4 - when I turn on the TV I can access the menu/DVR and switch channels, but instead of the actual channel popping up it says "Playback Failed”. I’m order to get the tv to work I have to pull the power and reset it...
  15. jgags6

    Soundbar Upgrade Question

    Just an update - I did end up going with the Sonos ARC and Sub and I am blown away. I think my family room setup now sounds better than my home theater and projector in my theater. Making me think about upgrading that soon. Thanks for the help guys!
  16. jgags6

    Soundbar Upgrade Question

    I haven’t really looked into all the features but we do use airplay quite a bit.
  17. jgags6

    Soundbar Upgrade Question

    Hi guys, I’m looking for some help with upgrading the sound system in my family room. I currently have a 65” Samsung QLED with Dish and a Bose Cinemate 1 SR soundbar hooked up, but I’m looking to upgrade the Bose which was new in 2012. I’ve been told by my local AV company that the way to go...
  18. jgags6

    Dish Scapes on 199 is interesting

    We love the scape on 198 - love watching what is going up the gondola!
  19. jgags6

    Can’t watch channel 540

    Scott, I tried tapping the guide button when the error code comes on and it just goes directly to the guide for me…what’s the trick!!
  20. jgags6

    Can’t watch channel 540

    Here is a picture of the screen
  21. jgags6

    Can’t watch channel 540

    Hi Guys, ever since I got my Joey 4s installed I have not been able to tune into channnel 540. When I click on the channel through the guide page it pops up with an error saying that it cannot be displayed and to check the dish website for info on how to view. I have a 4k UHd tv so I’m not...
  22. jgags6

    Joey 4 not turning on

    This might have been answered before so sorry in advance: One of my new Joey 4s is having an issue. Whenever I turn my TV on the screen is black. I try to turn the Joey on or change channel and nothing happens. If I turn the TV off and then on again I’d say once out of every 3 times the main...
  23. jgags6

    Looking for new 43” UHD

    I have a new Joey 4… the only reason I was thinking I’d like 2.1 hdmi is because of PlayStation 5 but I don’t really think it is an issue on that size of a tv. I will take a look at Best Buy and target to see the difference in the TVs. Thanks for all the good comments!
  24. jgags6

    I need info on new hopper plus

    My tech said that they have new hoppers with the new software preloaded. He wanted to give me a new one but since I said no they had to manually force a software update that took 1 hour. He said they also had a thumb drive with the new software on it.
  25. jgags6

    Looking for new 43” UHD

    Hi guys, I’m looking to get a new 43’’ (has to be that size to fit in a cabinet) TV for my bedroom and I’m looking a UHD tv and I saw a few $300 options at Costco, but neither had 2.1 HDMI connects. I didn’t know how important that was. I have Dish with a Joey 4 connected now and occasionally...
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