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Fixed. They got it applied, and it shows up online now. Now we play the waiting game and see how screwed up the bill is next month...

I just checked mine online, and my credits do show up now under the "recent activity...EXCEPT for my HD for Life $10 credit. Now I have to call/email them AGAIN to get them to fix that. Check your credits and make sure you did actually get all of them... I really wish there was a way for them...

Same here regarding the Showtime/Starz free period. I asked them if I could just opt-out of getting it to begin with, and they said "no", but I could cancel it online when the time expires. We will see how hard they make that... The same billing issue has shown up for me. I signed up two...