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Kevin, Thanks for the laugh, man! Businesses in general simply do not place an emphasis on customer service anymore. They're willing to farm out their first tier CS to the lowest bidder, regardless of the ability of the representatives to speak and write the English language, not to mention...

Thanks to Satellite AV for a great contest! My favorite autumn memories growing up are from Halloween shenanigans. We lived in a small town with only two police cars and only 5 or 6 police officers. On Halloween, the goal was always to toilet paper the trees in the schoolyard, and of course...