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FSM just left about two hours ago. He swapped a new SJ first. Still no connection. He rechecked all the lines and connections next. He said everything was wired perfectly and getting strong signals to Hopper and SJ. He basically said he'd swap the HWS again because he knew nothing else to try...

They have tested it several times and say it's getting strong reception and it's not the problem. They screw it into some type of test box and check some type of reading on it and say it's getting a very strong signal.

Ok. I'll check that when I get home. I do know yesterday he swapped both the node and the switch box that comes after it (I think it's called an integrator or something). He then cut and ran a line, bypassed all the outside lines and ran it straight from the integrator into my window and...

I do know my surge protectors are Dish compatible. One of the techs told me they sold the same exact model. When I bought the house it had standard cable TV. I signed with Dish and they did a whole new install with cables for a HD DVR. I can't say for sure if they re-ran new wire when I got the...

Tech came again yesterday and installed another HWS. Before he came the Super Joey was working fine. I watched for over a hour and didn't drop out once. After he installed the new Hopper the Super Joey stopped linking and hasn't linked since. He was here for 4 hours and left without it working...

Today I decided to check my bridging connection since the Joey had been dropping out more lately. Checked my bridging feature and it failed to connect. Chatted with Dish for over a hour today. First was a Tech Support. Took me 15 minutes to explain my issues and for him to look up my account...

My receiver is connected via wire to my wireless router. The last tech told me to make sure I enabled bridging, he said having it disabled could be part of my problem. Due to the hassle of transferring my recordings from one box to the next I asked them if it could be a software issue. I really...

I have been a Dish customer for the past 6 years or so. I have always loved Dish and typically would never think of leaving to switch to someone else. However, last Spring I upgraded to the Hopper and 1 Joey box from their standard HD DVR system, which never experienced any issues and worked...