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I thought about resetting the receiver, I am not sure if my father in law did this already, there are no channel listed on T5 at all?? Thanks

I am having a problem with ???? I have had my system for more that a year, no problem. I bought it for my father in law he is from the middle east and he loves to watch. He may have done something to it. I have quality and strength and my setting for telstar 5 are correct but when I scan it...