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hard drive not reccognized my external hard drive is not reccognized by my neosat ipro 2000

i guess just the dishnet one i really dont kno

is there any forums or anywhere else i can go on to help me with this??

im new to the fta scene and i just bought a Neosat iPRO 2000 Plus and i currently have a dish that has "Dish 500" on the dish and a DishPro LNB i think it is a dual it has two white circles on it. i was wondering if i can use this setup on the receiver or if i need to buy something different...