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    Voom lies to their customers...I'm done

    I had the same problem. File a complaint with the BBB. Dispute the charges with your credit card company - I did for 4 months worth of charges and all were accepted. Voom *MAY* start listening to its customers once they can't find a credit card vendor due to their high number of disputes. I...
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    Another Refund Nightmare - Check out their BBB report - TERRIBLE!

    If you look at other companies, VERY few large corporations have unsatisfactory records with the BBB. The reason being is other companies address and resolve their disputes with their customers using the BBB as a mediator should they need to. All Voom has to do is respond to the BBB...
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    Another Refund Nightmare - Check out their BBB report - TERRIBLE! So, not to bore everyone with the details, but Voom is now not refunding my service charges for the months that my service didn't work but was billed on my credit card. When I stopped my service, the supervisor assured me these...
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    New info in SEC doc filed 9/2

    Couldn't DirecTV speed up Voom's slow and painful death by just buying Voom's bandwidth? Getting little DirecTV stickers to put over the Voom logo shouldn't cost that much to send out to 28,700 people.
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    Why stay with voom? Get HD DirecTV Tivo!

    I'm well aware of the lack of HD channels compared with DirecTV, however, I really must say that the *distinct* advantage is that I can watch RECORDED HD whenever I want. This makes DirecTV's cost worth it because I don't have a free enough schedule to sit in front of the TV waiting for a show...
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    Why stay with voom? Get HD DirecTV Tivo!

    I made the switch a couple of months ago and can't tell you how much I love it. Great install, great rates, now have BravoHD, and TIVO. Plus IT ALL WORKS ALL THE TIME with GREAT PICTURE QAULITY! The $1000 was well worth it to be able to actually watch what I want, when I want. I would really...
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    OTA INSTALLATION POLL: How many attempts did it take your installer(s)?

    And I switched to the DirectTV HDTV PVR after the third - install tomorrow. We'll see how many that takes, but taking so many days off of work and ALL the phone calls, power cycling, etc is crazy. Just couldn't do it anymore.
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    I'm done - BUT I CAN'T TELL ANYONE!

    Clearly I WAS in love with Voom based on my previous post - I was most impressed when I spoke to the folks at Voom when I started running into problems. One of my biggest pet peeves with any company is one that oversells their product leaving everyone else in the dust. Working with the...
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    I'm done - BUT I CAN'T TELL ANYONE!

    The reason I have been willing to stick with Voom for the last 3 months was there was at least someone to talk to when bad stuff happened. I've overlooked the PQ issues that continue to come and go, the reboots that I continue to have to do, the diplexer issues, the HORRIBLE program guide...
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    Voom and ReplayTV

    Are others able to get this to reliably work? I've spent a good two days messing around with this. I get random errors, crashes, etc and haven't been able to get it to work. Are others getting this to work? Thanks.
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    Pet Peeves (Off topic)

    I don't understand this either and thought my CyberHome DVD player was faulty. I use component out, it is set to 16:9WS (widescreen) and my Sony XBR 910 on standard display still presents it with pillars - even with DVDs noted to be WS.
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    Loud popping sound every 10 sec on OTA station

    I have a loud pop/crackle that happens about every 10 sec on a single OTA channel (WHDH, NBC, Channel 7, Boston). It's always there but not on any other channels. It occurs with all digital modes on my Onxyo 701. Anyone else experienced this?
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    NEED an Honest opinion on SD Picture Quality!!

    S-Video, not S-VHS (coffee not working yet)
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    NEED an Honest opinion on SD Picture Quality!!

    With my Sony XBR910 using DVI, I have found SD *much* better than D*, which was a PVR 508 (S-VHS). The smearing on D* was horrible (at least with my setup).
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    WOW! This is amazing....

    I'm not one to post, but after following here for the last month, calling for the new lease service, installation occurring seamlessly today (Boston) and spending the last 5 hours in utter amazement, I felt I should post my first impressions. In short, D* is gone in about 5 minutes...