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    Voom lies to their customers...I'm done

    I had the same problem. File a complaint with the BBB. Dispute the charges with your credit card company - I did for 4 months worth of charges and all were accepted. Voom *MAY* start listening to its customers once they can't find a credit card vendor due to their high number of disputes. I...
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    Another Refund Nightmare - Check out their BBB report - TERRIBLE!

    If you look at other companies, VERY few large corporations have unsatisfactory records with the BBB. The reason being is other companies address and resolve their disputes with their customers using the BBB as a mediator should they need to. All Voom has to do is respond to the BBB...
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    Another Refund Nightmare - Check out their BBB report - TERRIBLE!

    http://www.bbbnewyork.org/businessreports/Default.aspx?id=76866 So, not to bore everyone with the details, but Voom is now not refunding my service charges for the months that my service didn't work but was billed on my credit card. When I stopped my service, the supervisor assured me these...
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    Why stay with voom? Get HD DirecTV Tivo!

    I'm well aware of the lack of HD channels compared with DirecTV, however, I really must say that the *distinct* advantage is that I can watch RECORDED HD whenever I want. This makes DirecTV's cost worth it because I don't have a free enough schedule to sit in front of the TV waiting for a show...
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    Why stay with voom? Get HD DirecTV Tivo!

    I made the switch a couple of months ago and can't tell you how much I love it. Great install, great rates, now have BravoHD, and TIVO. Plus IT ALL WORKS ALL THE TIME with GREAT PICTURE QAULITY! The $1000 was well worth it to be able to actually watch what I want, when I want. I would really...
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