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    4K HDCP Errors (Hopper 3 and Joey 4K)

    Thanks for this info. I don’t have any devices in between my Joey 4K and the TV itself. I’ve tried 2 different HDMI cables. I’m not sure what a eARC HDMI interface is - is that a special port on a TV? I looked at my TV manual and I don’t see any reference to eARC. My TV is a LG OLED65G6P...
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    4K HDCP Errors (Hopper 3 and Joey 4K)

    Hello, can you please clarify - is this setting on the Dish box or somewhere on the TV? I looked on the Joey 4K and found a setting for CeC on the Remote tab of the settings but it didn’t eliminate my error 890.
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    4K HDCP Errors (Hopper 3 and Joey 4K)

    I haven’t had time to call yet but will in a week or so. Thanks for sharing your experience with this.
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    4K HDCP Errors (Hopper 3 and Joey 4K)

    On mine the sound comes back after about 2 minutes of displaying the 890 error. But the error continues to be displayed continuously with no picture after 10 minutes when I give up. I tried the “channel up” and back trick too.
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    4K HDCP Errors (Hopper 3 and Joey 4K)

    Thanks for the continued ideas. Earlier today I did try that also. I have 2 RG/6 coax going to that area, one for the dish and one for OTA. I re-wired the OTA coax into the dish connection to test that wire. Unfortunately that didn’t fix the problem either. Still haven’t figured it out….
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    4K HDCP Errors (Hopper 3 and Joey 4K)

    Good thought. I’ve tried 2 different cables so far, directly from the Joey4 into multiple HDMI ports on the TV. I did see one more in my cable dumpster this afternoon, and I will definitely give that one a try.
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    4K HDCP Errors (Hopper 3 and Joey 4K)

    I did some more testing today. I brought the Joey 4K downstairs to our Sony 4K TV. Patched the wiring in, changing in the basement so the wiring from the relocated Joey4K went to the proper spot on the splitter in the basement. No problems at all on the Sony 4K TV. Not one burp. Moved back...
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    4K HDCP Errors (Hopper 3 and Joey 4K)

    My Joey 4k keeps coming up with the 890 HDCP error when watching recordings. I’ve tried 2 cables and same thing. The channel up/down then recall key workaround above doesn’t work. The picture displays for about 20 seconds then the 890 error comes back. This TV was connected previously to the...
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    Pausing video on Joey3 and restarting causes no sound and it skips

    We have one Joey3 that randomly causes a problem with video and sound. We pause the recording, then hit play. The video starts playing again but with no sound. Then the picture briefly goes blank and sound returns, with video “catching up”. Hopper 3 Hybrid Twin EA.2 is what the info screen...
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    Game finder says "game data is limited"

    Thanks for that info. I didn’t realize that. I have the 54 remote and will try doing that setup today!
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    Game finder says "game data is limited"

    You were right. Finally game finder is working. But using the voice function would not bring it up. I had to press the home button twice, go into apps, then pick game finder. Then it loaded. I had tried home/home yesterday and trying to load gf that way and it didn't work yesterday. Maybe...
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    Game finder says "game data is limited"

    I finally got my Hopper 3 working by doing a partial reset (keep DVR and timers, download fresh software and go through setup) but my Joey3 still won't work. I rebooted the Joey3 several times but no improvement. When I have time I will message Dish about it because it's very frustrating.
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    Game finder says "game data is limited"

    Not working on my Joey3 attached to Hopper 3. Using voice button it won't come up at all. If I go in through the Apps icon in settings, I get a line of 7 animated square boxes going across the screen. Been this way for 5 minutes. Very frustrating since sports are actually restarting!
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    Dish /T-Mobile

    We also switched from Verizon to T-Mobile about 8 months ago. Verizon would not sell us an unlimited 55+ plan, T-Mobile has several 55+ plans. We’re saving $100 a month, yes $1,200 a year, and coverage has been great. Of course coverage depends on where you live.
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    DISH OTA antenna

    I went to the link for the antenna and in the fine print it said something like “Some Dish Anywhere features will be disabled for OTA channels”. Any idea what that means? I can understand no PTAT but am unclear what DA features aren’t available. Thx
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    U535 Hopper update

    Alas, this update didn’t fix the pause and resume problem. Very frustrating. I did a partial reset on the receiver and nothing I’ve tried so far seems to fix it.
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    U535 Hopper update

    I hope it fixes the problem I’m having where the “pause in one room and resume in another room” feature doesn’t work for programs that are recording. It’s been broke on my H3 for months now. Instead of resuming where I paused it goes to live. I don’t have the new update yet but will watch...
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    Dish anywhere - receiver connection lost, please try again later

    BradleyD, I just downloaded an iOs app update for Dish Anywhere to my iPad. I turned of my wifi, used the built-in LTE signal, and was able to start watching 3 different recordings on my DVR without getting any errors. Maybe the app update fixed my problem??? Cautiously optimistic. Please...
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    Dish anywhere - receiver connection lost, please try again later

    Thanks for that link - I had been looking for them in the "helpers online" window that shows up on the left side of the SG window. I used to work a lot with MattG but I don't see him listed anymore in that link you posted. Bummer. I'll try sending a note to one of the names listed.
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    Dish anywhere - receiver connection lost, please try again later

    Very interesting. I did more testing while at home. If I use DA to view recorded programs while on my home wifi network, no problem. If I turn off the wifi on my iPad and use the LTE, I have the problem as you described. Clearly a Dish bug. I took a quick look at the VPN software you're...
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