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Hi, I just ordered a Directv HD/DVR unit and Directv is taking care of the install. I need a railing mount to install this, as I am in an apartment. This is the problem. Directv cannot tell me if the installer will have a railing mount with them, and they can't give me a number to call...

I am going to be moving into an apartment complex that offers SBC Home Entertainment through DishNetwork to apartments. This division of SBC gives satellite to apartment complexes without having the dish at every apartment. Sounded great and I was excited to move off of Comcast to this. But...