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Missed time frames are a fact of life in this business. Most techs will not call there customers for the simple fact that most customers will save that number and call the tech anytime they have a questions or think there system isnt working. Would you want dozens of phone calls everyday from...

If you upgrade to HD you will need a new dish and receiver. By the way the S-video will give you the best picture quality on the 625. You can also run a optical out for your sound if you have a sound system that will support it.

Has anyone else had problems with AT&T not letting you install a dish if the customer wants a bundle rate. I'v lost over 7 sales in the past month allone for this reason. The way it "should" work is you have to do a three way call (you, the customer, and AT&T rep) to set the account up. So you...

You dont need a power inserter unless you are running 4 receivers.

Theres also a easier way. Leave the receiver in dual mode. Turn off the tv2 portion of the receiver with the tv2 remote and take the remote away. She wont be able to even see a pic untill you give her remote back. No need to start unplugging wires.

Your prolly looking at the seperator. There is sat 1 input and sat 2 input from the dish. TV 2 will be more in the center of the back of the receiver.

Ive never had any problems with the 129? Our HD locals come in on the 118.7 though. The 129 is mainly used for the HD programming. The 118.7 is a pain to get peaked though. The 129 Ive always had excellent signal strength.

The lnd has to be returned if the customer is upgrading to a 1000+ or a 1000.2, If dish doesn not receive the old lnb the office isnt paid on the job or the parts used in the upgrade. I leave the dish in the yard, after I take the lnb :D