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    DISH Hacked - Websites are BACK ONLINE!

    If they did, they never notified me and nothing included about it in last months paper bill.
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    DISH Hacked - Websites are BACK ONLINE!

    Just got an email from Dish saying my payment was past due, my initial response was "like hell" so I checked bank account and my last check cleared in Feb right on schedule. But then it dawned on me I had not received a paper bill since. Which took me to the Dish site to log into my account and...
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    Dish Website

    I am in a chat now, to talk programming price increase options and this person said company wide issues and some customers are able to log in and others cannot. It's erratic at the moment but Dish has been working all day to get it resolved.
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    Dish Website

    Seems to be working now, maybe the specialist flipped a switch for me ;) :)
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    Dish Website

    I called, the account specialist said he was not aware of a web issue and he was on the site right then, however I am still unable to log in. Get it together Dish.
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    Dish Website

    Anyone else having issues with dish's website starting late last night? For me it was down and unusable, briefly back this morning, and now I am unable to log in again saying "Error System is currently unavailable. We apologize for the inconvenience. Please try again later."
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    More Info on Locals Only Pac

    yes, that is ultimately my plan, I am going to call the Loyalty team with my 20+ years history and see what happens when I bring up the Local only pack or Welcome Pack, but at this point I want to just wait and see what my account looks like on the day the price increase going into effect. I...
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    More Info on Locals Only Pac

    FYI, According to a Dish chat I had a few minutes ago, this pack is not available in Oregon. The Welcome Pack is not even available to me either, although I am sure if I called Dish retention maybe the Welcome Pack info may change. I am on the fence with cutting the cord which will be heavily...
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    Cancelling Dish Network service

    I was in an online chat last week and they started this offer to me (also a 20+ year customer) but I did not let them get far before telling them thank you but no thank you as I am considering cutting the cord, so I may have cut them off before mentioning the half price service for a year, do...
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    Flex Pack - Adding/removing channel packs

    That's exactly what I ended up doing, added and removed on the same day, even doing that I still expected there to be at least some sort of incidental prorated charge but was pleasantly surprised to see I got to watch the game for free.
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    Flex Pack - Adding/removing channel packs

    I have had the Flex pack for years but never added/removed any packs. I am considering adding the sports pack today to get ESPN so I can watch the Rose Bowl. I did a search here but the most recent info I found was from 2018, So I wanted to ask if anyone here can confirm if there is still no...
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    DVR recordings only partial record

    I have a 722 and this happens to me also, very frustrating.
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    Existing Customer Promotion

    Called the 888 number in this thread, was offered either a 2 year price lock on our Flex Pack programming or $10 off a month for 12 months. I opted for the latter. I did not want to lock in on contract for 2 years, besides, assuming no price increase next year (big assumption on my part) the $10...
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    Getting bad reception from Dish's OTA antenna. Any suggestions?

    OTA signals can be challenging. I had to move my antenna 3 different times before I found the sweet spot and reliably received all signals for my area. Interference can be a weird thing, The first location I chose, in theory should of been ideal, wide open, etc. But it was no good, only thing I...
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    Roof replacement and Dish

    Yes, I get all that. I have had several dishes installed on my roof in different houses in the past, never had a problem. If people want to do it, more power to them. However, given the choice, I personally would opt not to do a roof mount, eventually you will need a new roof and the dish will...
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    Roof replacement and Dish

    Yup, that is exactly why I had it moved first. I figured it made the most since to just get it done before the roof job even started, that way while the roofers were out working hard, I could be inside relaxing and watching some TV :biggrin
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    Roof replacement and Dish

    Besides, even when done correctly, who really wants to put lag holes in a brand new roof that is only hours old, I would personally avoid that at all costs. Would you spend $10K on a new car and then put some lag screws in the roof? :D
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    Roof replacement and Dish

    I just recently went through this. The dish was mounted on our covered patio roof (from previous owner) which I needed to have re-roofed. I contacted Dish and arranged to have the dish moved before the roofers even started the job. The roofer said they would remove it and put it back in the same...
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    Active receiver w/out core programming?

    Thanks everyone! I will look into the Dish pause option, that sounds like that could work for me and gives me a specific line of questioning I can use when I contact Dish.
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    Active receiver w/out core programming?

    I am considering cutting the cord, well not really, actually just maintain a very small minimalist cord. Besides the Welcome Pack, what is the most minimal option to keep my receiver active so I can still use the DVR capabilities for my OTA? Does Dish offer a "keep service active w/out core...
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    Dish and OTA guidance

    Regarding #2, There is no specific answer as to what kind of kind of antenna you need. It will totally depend on your proximity to towers and your physical location, even down to where it's located in or outside the home can make a difference on reception. Some folks can easily get by with an...
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    Poor OTA reception on ViP receiver

    I've been chasing my own issues similar to yours. What I found with the antenna is literally the smallest movement can impact signal and signal strength, so it could very well be you were just aimed in a very specific way in the attic and you have not yet found that same sweet spot in the...
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    OTA Question

    What folks have already mentioned, for indoors and VHF signals, a set of amplified rabbit ears can't be beat. And even then you have to find the sweet spot. Took me a lot of trial and error, but get them as high as you can. Mine was about 8' from the floor on a cabinet next to the TV. Any lower...
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    Replacement Remote

    Dish has never charged me for a replacement remote when I have contacted them directly. Also, you can carefully take the problem remote apart and clean all the contact surfaces and the number pads. I use rubbing alcohol. Make sure it's good and dry and then put it back together. I have brought...