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everything working now, have a 53 signal......about normal for the 61.5 on new software. hope it stays!!

i'm a dish network technician. called them 2x today explained i have changed both lnb's, hard resets, check switch, etc.....have relatives and friends having same problem, and told them about this forum, but not interested. they still say there are no issues in FL. he said he would forward...