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Cox Service Charges The tech told me that there was a $40 charge only if he had to go into the house. He had to go into my house to connect their amplifier to my power. :rolleyes:

I had a call for internet service about a month ago. The Cox tech put an amp in the outside box, but, because he had to go in the house to plug it into my power, the charge was $40. He said that I should subscribe to their maintenance plan for $3 a month so that there would be no charge, and...

They won't even carry TNTHD, and there are no subchannel problems. They simply won't use bandwidth for HD if they can use it for more lucrative purposes such as PPV and On Demand. I hope Dish picks up all 21 Voom channels and provides a reasonable package - then it's bye, bye Cox!

I was called by the VOOM business office to update the expiration date on my credit card. I asked her about the rate increase, and she checked my bill for next month and said that VaVaVoom was going up to $89.90 and the STB rental would still be $9.50.

According to my fourth installer, VOOM pays $27 for a service call (SE Va). Considering that it's a half-hour drive each way to my house for him, they aren't getting rich. The first 3 installers knew nothing about anything. The fourth one at least knew how to install a dish. He said that...

I've had INHD1&2 for nearly a year. At first, it was great, but now I've seen all their programming. They rarely show anything new. The VOOM originals are just as repetitive, but at least there are more of them.

They take whatever they can get and broadcast it as widescreen and HD. In the case of basketball games, I think they are at the mercy of whoever is providing the cameras. It probably isn't TNT. That game was obviously in SD, so they stretched and converted it. Hopefully, some of the games...

There is an excellent Lynyrd Skynyrd concert - The Vicious Cycle Tour - that has been shown on INHD. I wish VOOM could get it for RAVE.

Gimme some lovin'? Why didn't he do "Gimme some lovin?" I watched the whole thing (on PBS) just to hear that one song. He did it with Spencer Davis and Traffic, and he has done it during solo concerts. I thought that was his trademark song. Boy, was I bummed. I'm not that wild about any of...

The CBS and WB that I lost are the UHF/digital versions - channels 40 and 38, respectively. I think that the reason I lost those channels is that the antenna is aimed wrong. We carefully aimed it to maximize signal strength for one of the stations, I don't know which, but I think that what we...

Questions Well, I finally got my antenna upgrade to a Winegard PR-8800. I was able to watch NFC football on Fox in HD for the first time without it constantly breaking up. Yea! Other stations were also improved. Unfortunately, I also lost CBS, WB (who cares), and 10 satellite channels...

:) Yeah, you're right. If I knew then what I know now, I would have just had the right antenna waiting for the installer when he first arrived. If he wouldn't put it up, I would. Unfortunately, I'm very stubborn. I have too much time, energy, money, aggravation, and ego invested in this to...

I really think it's the VOOM people. They are calling the shots, and they don't have anyone on staff who would recognize an antenna if it was shoved up their .. uh .. nostril. They are causing the extra service calls: re-aiming a multi-directional antenna, putting a pre-amp on an amplified...

Update The installer/technician David called this morning and told my wife he would be out at 12:00. I went home from work to meet him (my wife was at the dentist). He called at 12:30 and said he wouldn't be out until 3:00 to install my PRE-AMP! My antenna upgrade was denied again. I...

Do you know what kind of chip they are currently using in the VOOM box? I get the impression that it's not the latest and greatest.

I really don't understand why they start you off with an amplified Winegard Sensar II. Both the Channel Master 4228 and Winegard PR-8800 are much better antennas for most situations and are cheaper than the Sensars. Maybe they got a great deal on a truckload of Sensars that "fell off the...

I think it's just part of their business plan. They didn't expect or even want more than 25 - 30,000 subs at this stage. We are, in fact, beta testers. With the major hardware changes on the horizon (new bird with elliptical dish, DVR, whole house solution, WM9/MPEG-4), they are going to have...

Antenna Research One of the things that the escalator complained about was that the installer wanted to upgrade me to a hyper-expensive antenna. I decided to see how expensive it would be. First, I went to antennaweb.org to see what antenna I needed. They said I needed a medium directional...

Thanks! I read the thread, and, under the heading of misery loves company, it made me feel better. I'm in Newport News, VA about 20 miles from the towers, and they are all in the same direction within a few degrees. There are some big trees a couple of hundred feet away in that direction, but...

I have a better idea. Instead of charging for installation, charge for the hardware. The major shortcomings with VOOM seem to be lack of favorite stations (HGTV, Sunday Ticket, InHD), problems with OTA reception, and rain fade. If the customer could select - and pay for - his antenna and...

Yes, I have a diplexer connected. The antenna is a Winegard Sensar VM-2NPS, the one that looks like a stealth bomber. It never really worked right. The installer did not spend any time checking each OTA channel. He just trusted the scan. I still get a 90 signal, but only while scanning. On...

I signed up for VOOM on July 28 under the 0/0 option and was finally installed on August 11. The installer was late but did a very professional job. All local channels scanned with a signal strength of 90 or above, and the satellite signal was very good. I had everything I was supposed to...