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Well, I just thought I would update how everything turned out for the record. I called DTV again. They wouldn't take my word for it that the DVR was bad, so they arranged for a service call. The tech came out and said it was the DVR, but they didn't have any in the warehouse because of the...

It has never been this slow. Disconnecting the AM21 helped on the guide slowness a little bit, but now the choppiness is back and the freezing is worse.

This is my first post, but I've been lurking so I think you guys can help me with my problem. For about the last week my DVR has been very, very slow bringing up the guide and responding to other remote commands, such as list and entering channel numbers, etc. It has also been freeze framing...