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thank you, that makes much more sense. how do i get the remote to reset because it still won't change the secondary address?

Hi, I don't know what all is needed, but we bought an Insigna tv and installed it last week as TV2 for dish and when all the cables were back together the remote would no longer work with the tv2. Called dish and they went throught the resetting the secondary address but it would not change, so...