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all the channels on transponder 24 are not working. Doing the 6-1-1 test transponder 24 shows signal strength 3, message "locked - name not acquired"

Can you point to more details to check 118? I am not familiar with the system. thanks

I subscribe to a Chinese language package of about 30 channels. In the last couple of weeks 3 channels crop out with the messages "complete signal loss/partial signal loss". Before that I was able to get the channels from 5pm to 9am for about a month and before that time it was ok. All other...