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so is it standard to charge me $50 for "thier" problem:mad:

couple things i want to discuss i googled my problem and found this nice little thread. my new setup was installed nov 08 when we moved into our new home: slimline 3 with swm, 1 HD-DVR, 1 HD the first time the temp dropped below 0 degrees (F) i lost signal. there was no snow, no ice. temp...