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Well, after viewing for just one evening I can say is was definitely the 612 units. We watched everything delayed on the DVR last night and there wasn't a glitch anywhere. The tech that came in didn't change anything on the setup so the only and I mean only conclusion one can come to is it was...

Well, they upgraded it to the 722k for $100.00 and gave 3 months of movie channels. They're coming out this afternoon to take care of it. Another question comes to mind....why don't they just charge $100.00 up front and eliminate the 612's if they are so much trouble.... That would seem to...

I'm on the phone with Dish now...... My point is why should I have to pay for an upgrade to the 722k just to get service that works???? They are asking for a $200.00 upgrade fee.....amazing.......I can buy a 722k for that much...

I'm on my third 612 in less than two months of new service and I'm about to cancel the contract based on Quality of Service. The sound cutouts, the DVR skipping and breaking up, the cutouts right in the middle of something you've made an effort to watch...it's very frustrating. I've been told...

I'm interested in the last part of your question as well...... I'm on my third 612 in less than two months of new service and I'm about to cancel the contract based on Quality of Service. The sound cutouts, the DVR skipping and breaking up, the cutouts right in the middle of something you've...