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"who is we?" In a class action law suit the affected parties are handled as a group or class so that there are not thousands of separate suits with separate outcomes. "We" would be folks who have been over-billed by DirecTV and where the policies of DirecTV have not allowed for a timely...

I just called the "to contact us call 1-800-531-5000" number on my DirecTV bill and was astounded at the procedures followed by the obviously offshore phone center I was routed to. The bottom line was that the person I spoke to (and their supervisor I requested look at my bill as well) agreed...