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I recall that the dish indeed has three white covers, with two of them together away from the third. That's information I can actually use! To think I was on the phone with 2 different Dish tech folks for about 1 hour and neither of them knew that I was NOT suppost to be pointing at the...

I upgraded to HD programming in November and until recently have had no problems. They installed a new dish with three white 'eggs' on the receiver and the words "TurboHD" on the dish itself. The last few weeks I have noticed that my SD channels are spotty on reception (80% of the time I get the...