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    Trying to get Service With Voom

    Background on the problem: I ordered Voom on 12/12/2004, with a promised installation date of 12/23/2004 between 8 a.m. and Noon (pacific time). This was to be a Christmas present for my wife since we have been in our new house without cable/tv for 3 months). On 12/22/2004 I called VOOM...
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