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  1. J

    Charged for VOD that I didn't order

    My first post was way back in June. Til this day, I have not seen my "courtesy credit". I never expected they would give it to me anyways but I'm still keeping any eye on my monthly bill for any "let's steal from the customer" charges. All my receivers are still disconnected from the...
  2. J

    Charged for VOD that I didn't order

    Wow Karen I feel you. I was pissed when I saw one charged on my bill that I know 100% for sure I (nor anybody in my family) didn't ordered. If I saw 11 VOD on my bill, I would have smashed my computer screen! I started this thread not to bad mouth Dish but to let other know that what Dish is...
  3. J

    Charged for VOD that I didn't order

    I'm pretty sure the receiver does not order on it's own. I tried to find the ordered VOD but could not find it under My Recordings. My thing about this is that it is a glitch in their system. Maybe someone did ordered it but the system put it on someone else account? Kinda like your phones...
  4. J

    Charged for VOD that I didn't order

    I'm not worried about the $7 dollar charge right now. I'm worried about if they keep charging me even though I didn't order anything. I keep thinking it is a glitch in their system and I DON'T want to keep happening to me. If this is a one time deal, fine. But if I see another charge, then...
  5. J

    Charged for VOD that I didn't order

    Yes I did the same test on the VOD channels. There's no way anybody in my house can hack a 4 digit code that only I know. I am the one paying for dish in my house, that is why I put a lock on all the receivers. Now to have Dish Rep say someone must have known my random 4 digit code that I...
  6. J

    Charged for VOD that I didn't order

    Wow, okay, I just got off the phone with Dish Network. I asked them what receiver purchased that VOD, they said they don't know, only that it was purchased and put on my account. Okay. With the their technology Nagravision 3 to combat pirates and dialing home from the receiver, they can't...
  7. J

    Charged for VOD that I didn't order

    Before I call Dish network on this, I wanted to see if anybody has any insight as what I should do or say to dish? I just checked my bill today and it says that I ordered a VOD on 06/21 - THE NEW DAUGHTER START 05:03pm for $6.99. I have locked all the receiver with a 4 digit code that I only...