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I have lurked this site for ages now, and this site was instrumental in helping me choose a satellite provider, but I feel I must now share my story on the horrible customer service attitude of Dish Network. I have had Dish at my apartment for over two years now, and after some initial trouble...

I don't think the remote is your problem. I just recently had a 522 installed and my tv2 was doing the same thing. I changed from dual mode to single mode and the reciever started changing channels on tv1. It was also randomly recording things on my DVR, I woke up one morning and it had set a...

I wish I knew. I could just tell by the look on the installer's face that it was not going to go well. Oh well, I will wait till Tuesday and see if it gets any better. Hell, it can't get any worse. :P

I sent and email to ceo@dishnetwork about all the problems I have had and it must have worked. When I got home from work this evening, I had three messages from managers of my regional service provider. All three were apologizing and left phone numbers that they could be reached at if I have any...

I agree, I don't think it is Dish's fault. But, this is their regional service provider for my area, so in my opinion their work reflects back on Dish Network. I am not mad a E*, but I think there should be some accountability on their part for this horrible experience. I can't say the same...

Glad to be here. I do hope it gets better, because I really want the 522 deal that E* is offering. I feel like if I can ever get it installed I will be happy with the programing. Maybe everything will come together.

I have been doing a little research on E* and D*, and for the channels that I want E* was the cheaper choice (by about 30 dollars). I now know what that 30 bucks gets me, crappy customer service. I originally scheduled my install for friday 12-24. I never heard from an installer until after 6:00...