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  1. P

    My Charter HD box doesn't have HDMI?

    I'm not saying it's necessarily a worse picture or sound or anything. I just really like having one wire as opposed to 5 huge wires.
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    My Charter HD box doesn't have HDMI?

    I thought we were in 2010 but I just had my cable setup and they delivered two Scientific American HD boxes that do NOT have HDMI. They hooked up the component cables but I just can't believe the boxes don't have HDMI. I called and asked if I can get a box with HDMI and they said only if I...
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    Early cancelation fee

    I called yesterday after work and was told "Oh, your order (service order) has been canceled since last Thursday". Despite me calling on Friday and being told it was open. They transferred me to customer retention where I talked to a CSR and a supervisor for nearly an hour. At one point...
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    Early cancelation fee

    So the supervisor was supposed to do a walk-through on Thursday to see if he could figure out a way to get it to work. Come Friday about 3pm I called because I haven't heard back yet. Was told my "order" was on hold and they had no record of a supervisor supposed to visit me. They said they'd...
  5. P

    Early cancelation fee

    I had service for a week as I said in my first post.
  6. P

    Early cancelation fee

    Just an update because I know you are all anxious to see how this pans out. :o The 2 techs just left and said it's impossible to get LOS from my patio and they will document everything and put it down as a LOS issue. 10 minutes after they left I got a call and said a supervisor is en route to...
  7. P

    Early cancelation fee

    The written notice they gave me says "All receivers on the roof must be placed on a tripod on your patios". My neighbor has Directv just like I do. He still has his unit on the roof and I'm assuming he's going through the same thing as me on another forum. He's on the first floor with no...
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    Early cancelation fee

    My landlord and owner are very adamant about the dish being gone from the roof asap. They keep just saying how it has to be on the patio and nowhere else. The only other person in my entire building that has directv is the neighbor next to me, which doesn't help much.
  9. P

    Early cancelation fee

    Yeah that's what the customer service guy said too. He said he wasn't sure if that would work or not since I do have line of site now and won't because I'm requesting it be moved. @ Jimbo I'm just talking about trying to get rid of my ETF or having the apartment foot the bill. I'm not...
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    Early cancelation fee

    I'm going to try my best to get Directv to drop it and if they don't I will try to work with management and the owner. If all that fails, I'm afraid I will just have to drop it and learn my lesson. I am going to be renting for at least a few more years and I don't want a lawsuit against a...
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    Early cancelation fee

    So I called Directv and they said they need to send out a technician to determine if I can relocate the dish on my patio (which won't work from everything I see). And they are charging me $53.00 to come out. They said if they can't get a good line of site to the south sky then I will just have...
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    Early cancelation fee

    I do have a patio that the dish could go on however it faces directly north. An apartment butts up against the back of my apartment and faces south. Directly above my patio is my neighbors patio so I pole wouldn't work. The only access I have from my unit is the north sky. My apartment...
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    Early cancelation fee

    The FCC thing won't help me as others have mentioned. In the end, I do know it's ultimately my fault for not understanding my lease fully. I just made some bad assumptions based on the fact there was already a dish on the roof and my properly manager said it was ok and people have been doing...
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    Early cancelation fee

    The dish was already on the roof from the last tenant so they didn't even mention anything. When I talked to my manager tonite she pretty much said sorry, it hasn't been an issue with the owner in the past but it is violating your lease. I guess the whole situation is weird since the dish was...
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    Early cancelation fee

    There are other dishes and we are all being asked to put them on our decks or get rid of them. The manager said it was ok because the owners never complained....until now. The owner just decided she doesn't like the way it looks and decided to invoke the clause on the lease. No other units...
  16. P

    Early cancelation fee

    I signed up for Directv and had it installed exactly 10 days ago today. Well, low and behold I get a letter today that I can no longer have the dish installed on the roof of our apartment building. The problem is that this is the only way I can get the thing to face south. They said I can...