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    Called tech support, and they ERASED ALL MY RECORDINGS!

    This is all very terrific. So once I open up the case, tap it around, etc., what do I do? Do I need a Dish Network-recognized and activated external hard drive, or can I just use my own (I have a gigantic Seagate one that I use with my PC)? And, do I need SpinRite?
  2. S

    Called tech support, and they ERASED ALL MY RECORDINGS!

    Thanks for all the helpful replies, everyone. I regret to say that I'm not at all familiar with "putting it on its side" or "tapping it" or "freezing it." Would this need to involve a program like SpinRite? How would I go about doing either of these things? Thanks again!
  3. S

    Called tech support, and they ERASED ALL MY RECORDINGS!

    So I've had my Dish Network ViP722 DVR for several months now, and it never gave me a problem before. I recorded rare one-time showings of shows like the last week of The Tonight Show With Conan O'Brien, the XXI Winter Olympic Games in Vancouver, Funny Or Die Presents, 60 Minutes, Jimmy Kimmel...
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