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Can anyone confirm the Velocity channel #246 is not available in the Latino packages with HD. I chatted with Dish, and they said Velocity is only available for English packages. I'm not certain the rep was confident in his answer, as it's not clearly noted on dish.com when comparing channel...

Hello, I signed up with Directv last year 6 months ago with the Choice Xtra package with lots of new customer credits for 12 months and then some credits on the Genie for 12-24 months. What happens to the credits if I change packages from Choice Xtra to Choice level? Would Directv cancel all...

My friends Directv Slimline Satellite dish was struck by lightening this past week, and burned down his home as a result of the fire. He was not home at the time of the incident, and no one was injured. Should Directv have placed proper grounding for the satellite Dish as it was placed on the...

I switched from Dish to Directv this past Sunday, and my noticed none of my 3 receivers show the Pandora and Youtube apps to select to use. I called Directv and they did not know what to do as the rep was not familiar with the apps. How do I get pandora and youtube to show up on the hmc...

Hello, I have the Dish VIP 722K, and it will no longer connect to the internet online after a recent power outage at my home. The receiver previously connected online through an ethernet cord Powerline adapter and worked well with the Dish Sling adapter. But, now it just shows not connected at...

Hello, What TV package is the "Velocity TV" included? I could not find it listed on Dish's site. What are the main differences between Americas choice 200 package vs. Dish Latino MAX? It looks like Latino Max is $3 less per month and offers comparable programming. Thanks and have a good...

Why do I receive the Error 44 when streaming dishonline.com live tv to my computer via the sling adapter you sold me? I tried two different computers, one over Wifi, and the other over a direct ethernet connection and they both show an error message several minutes after watching tv. The only...

I tried out dishonline.com tonight and ordered the movie "Invincible" for VOD. When clicked Watch, the movie wasn't the right movie I had ordered. It was some other movie like the 4 kings or something. Totally wrong movie. Dish chat refunded my $2.99 for the movie but how disappointing as I...

Hello. I'm replacing my dish 1000.4 eastern arc LNB this weekend because of LNB drift and signal loss. The channel actually stops showing and a message appears saying partial signal loss on my 722k. Can someone walk me through the steps to take off the old LNB and install the new...

Is it true the Dish 211k receiver will always be offline for the Dish Online.com website to set up recordings of a program to your external DVR? Dish's technical dept says the Dish 211k with an External Hard Drive will always show offline and is not able to be set to record shows off of the...

Hello, I'm looking for advice on what model External Hard Drive I should purchase for my 211K to make it into a DVR. I'm looking to spend around $60 for the drive and would like to know which models work best with Dish. Thanks and talk soon!

Hello, I'd like to find out if the Dish America Gold or Silver plan has MTV as an included channel. Can someone tell me if the MTV channel is included in Dish Silver or Gold. I checked on Dish.com and their package selection does not show MTV as included for either gold or silver, but when you...

I am considering asking Dish to Re Peak my Eastern Arc Dish and wanted your thoughts if the signal strengths are lower than they should be in zip code 02766. I have the service plan. Thanks for your feedback and happy holidays to you! 61.5 satellite. transponder 2=36% 4=54% 5=77% 6=32%...