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We received the update here too. No real problems yet. I have noticed the "skip ahead 15 minutes" during fast forward is gone. The diagnostic screen is no longer on channel 999. One plus, the live TV buffer works with an external hard drive!

Diane, First go to the diagnostic page of your DVR, it should be channel 999 and scroll down to the SATA page. If SATA is authorized you are good to go. I got my drive from Best Buy, it is called the My DVR Expander. You have a port on the back of your 8300 labeled SATA (or eSATA) plug the...

Diane, No, you are not alone. I have 3 TWC DVRs and only the 8300HD has the issue you are describing. I got tired of the lack of answers from TW and added a Western Digital DVR Expander external hard drive. Problem solved. George

I just installed a Western Digital 500 Gig "My DVR Expander" drive on my SA 8300HD w/Passport software. At first the drive would not function when installed according to the directions, I would get an error message "The external drive is disconnected..." I then installed the drive with the DVR...

I was in a similar position as you. I was suffering form constant rain fade issues with my 18" single LNB dish. I also wanted to have an upgrade path to HD. I opted for the Channel Master GainMaster dish. My signal levels went from the low-mid 70s to the high 90s on all transponders. I have yet...