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Same issue on my Joey

Same issue here. Fix it dish! Posted Via The FREE SatelliteGuys Reader App!

I got the pop up. What other info do you want? I have a 3d setup so I called dish. They said it was a bug for hws and 3d vod.

I tried to watch a 3D VOD on my HWS for the first time. I have a 3d system and watch 3d bluray in my home theater. I called tech support and got to the advanced tech support team. The guy I spoke with said that there is a bug in the hopper system preventing 3d from working. Is anyone...

ZachS@dish dirt team is helping me upgrade to the hopper with sling. I have the original hopper with a sling adapter that I am upgrading. I checked a few days ago and the cost was $100. Today the cost is free. So, I can confirm that for at least myself that the orginal hopper can be upgraded...

It's the 11th. Lets see what upgrade prices cost now. I just sent a pm to dirt. Posted Using The New SatelliteGuys Reader App!

Reason I asked DIRT to confirm is because I was told last week that the cost was $100. As you point out, we need to wait for the new pricing to go into effect. Thanks for posting. Posted Using The New SatelliteGuys Reader App!

Can DIRT confirm this? Posted Using The New SatelliteGuys Reader App!

Anyway to get autohop when using dish remote access?

On Demand on the hopper/joeys seems to have problems after a power failure or system reset. I am getting Error 789 (the receiver needs to be connected to broadband) sometimes after a storm, if my system resets or it might be somewhat random. The broadband connection is active and shows OK...

What about using a diplexer?

My house doesn't have dedicated coax runs from a central panel. The only place my house had a splitter is attic for upstaged bedrooms. Right now the splitter isn't used and is capped. So what I have is Comcast cable modem run to my office on one coax directly. The dish signals on on separate...

I just sent a pm to Maryb and Mattg. If I can get the hic. How do I get the moca signal bridged to the joeys? I have Comcast over coax going straight to my office. The office doesn't have a coax drop that is bridged to the Joey coax run. I assume I just use a splitter to combine the...

I have the hopper/joeys set up. My tech didn't do the HIC (moca). He did wireless. He said that wireless was preferred method. He also said that hic, cable signal, and moca couldn't be on same coax. The wireless works good, but my joeys don't' seem to see the internet and won't do on...

have you used VOD with the old VIP equipment before? I am curious about before and after experience with speeds.

I am getting an install tomorrow. When I called dish to setup the order. I told them I wanted the home internet connector (MOCA). Would it be better to go wireless? My thoughts are wired is better. I already have homeplug in my house and find that it can be a little slow. Wireless is...

hey, I currently have a 722 & 612 that I am upgrading to a hopper and 2 joeys. I like the new VOD through Dish. The thing I don't like is HD content takes a long time to download before it will play (40 minutes or longer). I assume the delay is due to the compression / codex that dish uses...

Update... I just called dish tech due to a problem with ppv. During my call, I was transferred to the advanced tech support team. After the tech figured out that my ppv issue was caused by a satellite issue, I asked him about upgrading to the sling adapter. He Is shipping me a 722k for no...

I just had another idea. I currently have one VIP 622 and one VIP 612. I pay: HD Solo DVR Receiver $10.00 DVR Service $6.00 Dish is telling my I have to pay $100 to upgrade my 622 to a 722 for the Sling adapter. I then have to pay $100 for the sling adapter. The total cost is $200. I...

how do you get access to the executive level CSRs? I sent an email to dish last nigh, but I haven't heard back. I was hoping I could get to a higher levels of customer care using email.

Thanks for the suggestion. I just tried again using the chat function on the dish website. I was also told to pay $100 722 upgrade fee plus a $15 install fee. I did get the CSR to waive the $15 install fee but no luck on the $100. I like your suggestion about the service call, but I hate...

I am a new Dish customer at my current house. I actually had Dish serveral years ago at my previous house and was a very happy customer. I was very disappointed when I moved and couldn't get dish due to tree blockage. Luckily I eventually got an installer that made it work. When I signed...