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if you are transferred to c.(customer)i.(installation)s. (support) do not enter a 1 for installation nor a 0 for an operator at the last prompt and you will get through to an agent at cis and these are the only agents that can order high def equipment... see this all day long at work...

Local Sinclair group channels have increased Dish networks costs for their programming and dish is fighting back by protesting the rate hikes. So what are they doing, advertising on sinclair stations that Directv is not losing these channels but Dish network is. Strange this never happens to...

My Phillips multi room receiver is stuck turning itself off and on just like the Phillips dsx 5500 and dsx 5540 which I understand was caused by a software update that was sent out to receivers. Directv is replacing these two receivers free of charge but not the MRR 660. It happened the same...