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ONE HOUR and FIVE transfers later, I finally got to talk with Case Management and someone that seems to know what he's talking about, none of the regular support people know if the AM21 works with the HR34 or not. Case Management says that it SHOULD work and they are sending me one free of...

Should I expect that Directv will send me the AM21 free or are they going to charge me for it? The install was supposed to include an OTA antenna, but the Tech said they never have installed OTA antennas..........

I have a couple of questions regarding the HR34. Had the install done on Saturday. We had HR20-100's before this. The HR20's had a direct input in the receiver for the OTA antenna, which allowed us to have the local station (who won't give us an exemption) to be followed on the Directv menu...

Ours is high, but quite flat (well at least where the dish is, the other part is almost an "A" Frame)...........you wouldn't catch me on a high pitch one either........

its not quite as bad as it sounds........even though the house is 3 stories tall there is a balcony off the top floor that accesses the roof pretty easily Its just that when you look down you are 3 stories off the ground. I don't like it much, but most of the installers are okay with it.

Just wanted to Thank you so much for all your input and let you know what I ended up with for a deal. Took me 3 tries(do you know they record each try in their computer??) anyway the last guy I spoke with said "You are a great long term customer and I would give you the 2 HR20's if I could...

Thanks for all the replies......Now which one of you wants to carry it up on the roof for me???????????? Thanks again, Pat

Our current 3 LNB dish is located on a six foot mast on top of our roof stablized with a tripod. Works great no movement. Will there be a problem installing the new 5 LNB dish this way? I downloaded the instructions for installation and it doesn't mention that particular installation method...

Thanks, I'll try when I get home tonight

no our HD receiver is just a plain old receiver no DVR. And I can take Tivo or leave it. I really love the DVR though

oh good, so maybe I can do that......I'll try for everything free first though. Also, I kinda wanted to keep the DVR capability on the bedroom TV too..........I only have to pay one DVR fee, even if I have two DVR's right?

Now this might be a dumb question so bear with me, but the TV that is attached to the R10 is not an HDTV. (We have an HDTV but it is our Living room TV and the R10 is on our bedroom TV). Can I use an HR20 on a non-HDTV? I mean, someday we'll replace the non-HDTV with an HD but until we do...

Hi all, My R10 Tivo DVR is dead. It completely stopped working, is stuck on the power up screen. I had customer service on the phone for 1 hour trying to fix it. We tried every reset, complete erase, everything, nothing helps. It just keeps cycling to the power up screen. It is my...

The way it was explained to me if they will issue you a credit on one statement for the full amount and then you'll get charged once a month for the price.........it'll equal out at the end.........

It was installed by a professional yesterday......unfortunately, D* took so long setting us up, he left before we found out that we couldn't get all the channels(the installer told us that 60% is a good signal on 110 and 119 in this part of the country).......its the only HD unit in the house...

what is the signal strength where it is just too low???

our signal from 119 is really weak(we're only getting in the 40's and 50's)....... SHO is okay, univeral HD is okay, but not HDNET. The signal from 110 is in the 60's on all transponders...........our signal from 101 seems to be very good........85 on 1, 92 on 2, 100 on 28........ but we...

Specifically, Discovery HD and HD net and ESPN.........NBCW, FOXW...........we are ineligible for CBS and we don't have HBO, we do get SHOHD

Can anyone tell me or point me in the right direction to find where the HD(non-locals) channels are located? Am I correct that they are all on Sat C(110)? and if so which transponders correspond with which channels? Some of our transponders for Sat C are pretty weak.....could that be why we...

well just to update you.........when I finally got things all straighten out with D*, the Maine part of Directech (Starr Satellite) got in touch with me right away and they did the install yesterday......Chris, someone that installs in my part of the world, was GREAT(although he did show up 2...

we're in northern maine(I mean Aroostook County) and they are telling us the nearest installer is in Bangor (2 1/2 hours south of us).....I think that may be the issue....of course no one wants to come all the way up here.......we just want the equipment, we are perfectly capable of installing...

and the saga continues...........it took me three days to finally get through to Directech......I don't have alot of patience for a message that says "there are currently 10 calls before yours"............and then there were many times when I couldn't even get to that message, the computer just...

this is the number D* just gave me...........said this is the national installer...866-238-4993.....don't know why they wouldn't tell me the other day!?!?!?!

correct charper.....D* refuses to provide me with their phone number or any contact information, I've tried twice. I've been told I have to wait to be contacted by them in 72 hours..........I asked them if they didn't know the phone # how did they get in touch with them......the CSR said...

well.......because D* told me I couldn't.......that they had to install it.......however, a CSR in retention told me to just call the installer and tell them I wanted to do it and get the equipment......then someone here said that would probably work fine as long as I signed off for the...