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  • Users: megan
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  1. M

    Getting local channels away from home?

    I was not referring to distant la/ny networks. When I go on Vacation to CO from IN I take my dvr to the cabin. My dvr has the physical address of IN on my account and my locals are coming from the 99. The dish on my cabin is properly aligned to the 99 and when I connect it I still have my IN...
  2. M

    Is Band Stop Filter required in SWM5 1wire 3 x HR23 receiver MRV Setup?

    And please call technical support in advance to confirm that mrv can be added. That is one of my worst call scenerios when a customer has spent time hooking systems up and then the computer system will not allow me to add the service. I am also having my Supervisor get me a definate answer on...
  3. M

    Is Band Stop Filter required in SWM5 1wire 3 x HR23 receiver MRV Setup?

    Yes, whole home should work with the swm even though it doesn't have a green sticker. If you call customer service it can be confirmed before hand. The system lets us know if you have compatible equipment. If the system doesn't detect the correct equipment it will not allow whole home to be...
  4. M

    Slow Hr-22-100 Piss poor CS

    Try These settings for all models: menu, parental favs, system setup, display, preferences, scrolling effects off. menu, parental favs, system setup, hdtv, video, native off should resolve the issue.
  5. M

    Is Band Stop Filter required in SWM5 1wire 3 x HR23 receiver MRV Setup?

    You should not need a Band Stop filter. Your SWM8 is compatible as well as your recievers. Band Stop Filters should only be used in conjunction with non compatible recievers d12, R16, and H20 to stop signal distortion.
  6. M

    Getting local channels away from home?

    Sfss indicates the dish is not aligned to the satellite the locals are coming from. There should be no "out of range" for the signal ever. Local Channels are based upon the physical address DTV has in the system as governed by the FCC. I have customers who call in that live in NY and have...
  7. M

    R22 occasional loss of signal on tuner 2

    There is an issue with the cable attached to tuner 2. Make sure all connections are good at back of the R22, multiswitch and dish.