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looks like the timers on my 722k are automatically recording in SD. sweet. no big deal for me. But the two new customers I installed HD systems for today are both a bit bummed. I've also had about a dozen phone calls from existing customers regarding this issue. I'm getting a good script going...

eww. why a wing dish? I hate having to put up multiples.

I had just finished running all my cable and was trying to point the dish right when 129 went out today. I thought I had somehow fried my lnb and tried my only backup in hopes it would work. Here's to hoping the call center knows how to handle this and I don't get a shload of trouble calls tonight.