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As others have said, I can return my 510 for a $25 credit, or I can move it to replace the non DVR box and pay the monthly DVR fee. I'm keeping it, I'm not sure what I'm going to do. The cost for the upgrade was $99 like everyone else. I assume they have to install a new switch since I have...

I just called again and selected technical support (instead of programming like I did last time) and got a knowledgable guy that took care of my order. They are installing my 522 monday morning.

I called this morning and was told by a rep that barely spoke english that since I did the upgrade to the 510 (around a year ago) that I could not get the 522 from them. I had to go to a local dealer. I wanted to talk to a supervisor and held for around 20 minutes and never got one. Should I...