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Product information and online sales via the Glorystar website is available for your convenience 24 hours a day, 7 days a week, 365 days a year. Contact the Glorystar sales team or visit our store Monday - Friday from 7:30 AM to 4 PM PST at 866-597-0728 or 916-218-7882." Where in the above line...

Wrong File notice I go to play a file I just recorded or sometimes it's one I've already watched or it's one from several months ago that used to work, and I get a "wrong file" message. What's up with that?

All they have on the web site is a link to this site for support! The website sells these things and that's ALL they do.

This run away recording is just one of many problems with this system. Others include: a. Play back says wrong file when selected and otherwise un-watchable. b. No Electronic Program Guide which their site has advertised is available. Guess what? NONE available! b. At certain times of the year...