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Thanks to Maryb for fantastic service and to all the DIRT team...they really do bring to customer service back to Dish....All good on this end...successful installation.

Helped / Contacted...Thanks

Please contact me about eligibility for upgrading to the hopper as well as upgrading my actual dish on the roof.

Yeah it is really sad that this is the case. I would be ok if that was stated etc...but when i called 4 months ago to upgrade they told me to wait, to hold off until the new devices came out. Now they are out and you get snubbed. It is better to leave and come back...which really makes no...

So my experience... I havent upgraded my equipment since 2006. I currently have a VIP622 and a 510. I was told 4 months ago since it had been so long since i upgraded i would be able to in the future at no cost. I was looking for 1 hopper and 2 Joeys...was told it would be $400 plus...when i...