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On 12/27/17, I got the following email from Dish: New experience is available for your Hopper We are excited to tell you that the latest interface for your Hopper is available to download. The new look and feel will help you navigate and find your favorite content faster. It includes many...

I have two local stations in HD and two in SD. For many months now, whenever I tune to any of them, all four are visible on one tuner -number 3- on the TV activity page. Since I could manually record all prime time programming every night, using only one tuner, why isn't PTAT available for all...

Why does this website most of the time come up in text only form. Sometimes I get the website to render correctly, but 9 times out of 10 it comes up as text only.

Recently my remote has started acting funny. Sometimes when I push a button, I get no response from the Hopper. I look at the remote and all four top buttons (SAT, TV, DVD, and AUX) are blinking on and off in sequence. When this stops I try again, sometimes the remote works, but sometimes I have...

I want to watch the movie Hugo with On Demand. When I click on it, it says free for SD and HD, but the two choices I get are "Subscribe" and Close. What does "Subscribe" mean?

I have all SD locals but I turned on PTAT for the heck of it. Of course nothing is recording but something funny happened. A couple of prime time shows I recorded about a week ago now have the red kangaroo on them and when I watched them they both autohopped through the commercials. Is this...

I had 10 minutes left in a show and I had to pause it for about 15 minutes. When I hit pause again to start playback, it skipped forward to the beginning of the next show and started the buffer over so i lost the end of the show. Any ideas on what the problem could be. Also, when I ff through...