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HR-34 and 4 bedroom HD receivers, Whole home DVR. $200 up front, which includes $100 for HR-34 after discount, and $100 because I needed a 5th receiver. New dish, and SWM. $30 in credits months 1-12, then $10 credit months 13-24. Would get another $10 a month but I refuse to do auto-pay. NFL...

Created a new account in wifes maiden name and added Lot 2 to address. Installed yesterday with no issues. Will be calling to cancel existing account today. Very sad I had to play the system to get this done, but its done and Im happy now. Thanks to everyone for the thoughts, advise, and ideas!

My name is Andi Thompson and I am the Manager of DIRECTV’s Office of the President. I have personally reviewed your account and recent emails and have confirmed the information provided is accurate. I realize this is not the resolution you were hoping for, however this is DIRECTV’s final...

Thanks Chip, I saw it over there, still not on DirecTVs site to include with order. My thinking at the moment is if the C31 is $40 and steals a tuner, I might as well pay $99 and get a HD receiver with a tuner.

Thanks Chip, read that yesterday and figured I better bite the bullet now since I dont want to wait then renew contract midway. ZandarKoad, the C31 would be an acceptable solution for the 5th bedroom, but I do not see it available now. Any...

"the beast" suckith!

If I select the SD for free now, and the installer runs cable to that room to that SD where there is no current cable drops, if I buy a H25 later and hook in that SDs place, will it work with the HR34 without modification to the cables and any modification to the account or contract? Looks like...

unislick: sorry to highjack your post! Im looking at a HR34 and 3xHD receivers, but I have a 5th room I want to add a receiver at a later date. Im worried that if they put in SWM8 then I will have to replace the switch to add the additional receiver, but selecting that 5th receiver at purchase...

Ya I have no problem giving them $100-200 and signing another 2 years. But $600 is ridiculous since it would cost a new customer only $99. Really disappointed in that offer from both retention and customer advocacy. Doesn't seem they want to budge from that number and I cant wrap my head around...

I have already talked to retention (as posted in original post) and their offer was $600. Do you recommend I call retention a 2nd time? Thank you for the welcome!

I could go months without. I have Roku and Netflix alone could entertain me. However I couldnt take that gamble because my wife and kids would drive me NUTS.

That didnt work either, email to mike.white was routed to Diann who restated no other offers would be made. DANG!

Well I talked with Diann ( eafilipiak@directv.com ) and she simply offered the same thing Retention did and nothing more. $600 from me. I emailed mike.white@directv.com this morning and havent heard back quite yet. Really getting stressed over all this! I really do not want to move to Dish! But...

Anyone else with thoughts?

Hard drive on HR21 going and getting worse by the day, have tried all options other than reformat. Off contract and its past due for upgrade. Interested in HR34 + Whole Home, but after I talked to retention, I was told I need: HR34 at retail $399. WH at retail $199. 3 HD receivers to replace...