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I followed your suggestion and called again. Finally got someone who knew something. Bottom line, installer is coming Sunday morning with a new dish. Thanks, Rad, for encouraging me to persevere.

Thanks, Rad, I have a slimline 5 dish. I called D* again, and was told that the lower numbers are NOT being phased out. I am still skeptical. I cannot receive 537, 552 nor 259. I was told that some receivers get both 71 and 537, but not all. I still have concerns about the switch in Feb. and my...

I have three HDR 20 receivers and an antenna installed by DirecTV last year to receive local channels. I do not know for certain that my dish is KaKu band. How do I tell? When I called D* I was told I had the proper equipment, but I can't find dish information on my account information on their...

I get programing in the lower numbers, but not in the higher ones. I called DirecTv and was told it is nothing to worry about, but I am concerned. If I cannot get Showtime, etc. MPEG 4 now will I be able to get Showtime, etc. after the switch in February? Mtthyme

Okay, thanks much!

About an hour now.

I just set up my wireless connection using an AirPort Extreme base station and an AirPort Express connected to HR20 with Ethernet. Channel 1000 is activated, but all options give the same box:" no matching programs at this time." The Simpsons Movie is available, but nothing else. Is this true...

So how do I subscribe to the HD extra pack?

The D* web site states: "You may choose to keep your non-local networks by returning your reply card, but we must re-evaluate your eligibility for HD service separately. Unless you live in selected markets, you may no longer be eligible for the HD service. Please keep this in mind when making...