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I noticed at the bottom of their promo email they said "Select recorded programs cannot be transferred." (in relation to the HWS transfer recordings feature) I wonder how/why they would do that? trying to appease someone? seems like if the show is on our DVR nobody else should have a say in what...

I'm having the same problem, my HWS said my hard drive crashed, all the recordings were gone, and now any new recordings can't be prepared for mobile. Customer service just wants to point the problem to your ipad not being on the same network or something dumb like that. They don't understand...

Just wanted to give a heads up, mine is the old normal hopper, not the HWS, but it experiences the same issue.

Thanks for the update!

Yeah, I mean they asked for the info a month ago, how does it go this long without an update?

Any movement on this issue from the Dish side?

Thanks, I did see that workaround, I was just wondering on the status of the software fix, as it looked as though they were aware and working on it, but hadn't seen any updates since then. I was hoping to be able to use my optical out as the TV I have doesn't pass through 5.1 surround.

I am having this same problem with a Hopper w/o sling The hopper optical out is connected to a VIZIO S4251w-B4 5.1 Soundbar with Wireless Subwoofer The audio cuts out when fast forwarding or rewinding, any chance there is a fix coming?

I know about the whole "it will record if the episode # or original air date are wrong or missing". These shows are showing correctly in the info page, but the DVR still thinks it needs to record them. It is happening on multiple shows now too, Pawn stars, Love it or List it, and House Hunters...