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the nightmare ends on the eleventh day a "supervisor" came with the original installer, 20 minutes later everything is fixed. got a credit from directv (not much) and the korean women in my house are no longer on the warpath. big sigh of relief

there are no obstructions, there is a clear line of sight, he just can't find the satelite. he leads me to understand his meter doesn't seem to be able to lock on to this particular bird and he is coming back with another tech and a better meter. using the signal strength function on the genie...

...the nightmare continues. stood up again on friday, directv supervisors' only help: "we'll have the local installer call you". showed up on sunday and spent 8 hours trying to find 95 bird for international channels. gave up with darkness and promised to aquire a better meter and call me...

sorry, I missed a query... all High Def, genie and three mini genies, extra antenna is up, but supposedly bad lnb, new one due tomorrow

fee was not legit he tried it on my wife (I could not be there on the third day of installation) and when directv told me not to pay (of course I called them!) I was in a quandary, the guy was at my house, IN my house, who knows what he might have done, Peeing in my attic might be the least...

the original wo was correct(at least according to everyone else i spoke with including his contractor boss), he wanted the extra money when he found out another dish was needed. keep in mind we had the dish hopper with not only more than enough coax lines to all the sets, but the dish mount was...

we have been with dish for over 9 years (directv prior to that) and with a house full of Korean females kbs world is a necessity. last Saturday I called and canceled dish to follow kbs to directv. dish offered some discounts and were obviously not used to dealing with a non-irate consumer...

kbs world family we have been with dish for over 9 years (directv prior to that) and with a house full of Korean females kbs world is a necessity. last Saturday I called and canceled dish to follow kbs to directv. dish offered some discounts and were obviously not used to dealing with a...

I hope others will use the easy "contact us" window on the kbs website to complain. I can't imagine they don't know how many are committed to dish with new hoppers in so many homes. So much for "good will".