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Thanks everyone for your comments. I compiled the feedback I got here and other forums. Highlights of my research: On average, customers were able to reduce their bill by $22/month. Calls with DirecTV took between 5 and 20 minutes Customers who were not able to reduce their bill fell...

I'd think with the advent of Hulu/Netflix/etc., DirecTV (and Comcast and others) will have to get smarter about all this. I don't watch 98% of the channels they have, and yet I'm somehow paying for all of them. I wonder if it's just a matter of time for these companies to be forced to change...

lern4483, do you know why they "finally did something" for you? Was it just you pushing harder? Or was it just (you think) enough time had passed. How much did you get?

I'm trying to collect/compile info on how successful people are in negotiating down their DirecTV bills. I'll share my stats (below) and I'm hoping people can share their own stats so we can glean best practices. And if you haven't already called to get your bill down, do so now :-) When I...

Note when the fee jumps up at the second year, you should just call to ask for a lower price. I found that, with a bit of haggling/pressure, they'll do that.