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Just talked with rep. My contract ends this month. Last year I received free ST and about $45 of various credits. They matched the deal again as long as I agreed to another one year-no brainer. The key is to have a good pay history and be nice. It is my impression that they have alot of leeway...

Just got off the phone with retentions. First got to CSR who would only give me ST for 29.99/month. My contract ends Nov., 1 so i asked for someone in cancellations to discuss my contract terms. Was transferred to a really nice guy and we started talking pro and college football. He looked at...