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Are you asking if the equipment is being used at an address other that where the account specifies? If so, that is not the case. The dish is mounted on the roof of the home where the service is set up for and the receiver is connected to it through about 20 ft. of RG-6 cable. It has not moved...

The cabling and connections all seem good. It is a solid copper RG-6 wire all the way from the lnb, along the house, through the wall and connected to the box. No splices anywhere between. Yesterday I actually took the whole thing down, ensured the elevation and tilt were spot on and that the...

Hey guys! I have an interesting situation that is further complicated by several things I have observed that make me wonder where the problem truly lies. :confused: I am leaning toward a bad LNB at this point, but I still wanted some consensus on this. It is my mother's system (D11-300) in...