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In order to switch to the SWM16 you must replace the existing SWM3 LNB with a KA/KU Legacy LNB. You will need to run the existing line plus 3 additional lines from the LNB to the SWM16 module and connect them to the 13v, 18v, 13v w/ 22Khz, and 18v w/22 KHz ports on the module. You can connect...

If you are upgrading to the Genie your system will need to be converted to SWM (if it isn't already). In a SWM system you can split lines and your clients will work on those lines without problem. With that being said, you should always hardwire your equipment if possible because it tends to be...

This may be a dumb question but have you tried resetting your IRD?

When you go through the "1.press and hold mute/select, 2. enter 961, push CH up, 3. press enter" Do you wait for the light to flash twice between each step? After you have completed the sequence does your remote continuously flash yellow, or does it flash red? Make sure you are holding...

Could you list your set-up from dish to IRD? It could be a typo, but if you have more than one line running to the LNB then you must have a SWM8 module. They require a 29v power inserter (grey). If you do have a SWM8 and only have a 21v PI then that is your problem.

That's because all your doing is setting the remote to "RF" and programing it to the IRD. 1. On the RF Setup: Success screen, select Program Remote. 2. Select Program TV 3. Select the make of the your television. Once the remote has accepted the code, you will be taken to a screen to test the...