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Thanks for all the help. Finally got a tech rep who believed me. End result is now I will have an H24 hd dvr receiver free, a genie receiver free, a new hd slimline satellite dish installed and I paid $73 for the dish but received credit for over two hundred dollars of previously paid hd charges...

Thank you, I am so tired of calling them and being lied to. I will try again to get them to believe the dish is not hd capable. They also wanted me to pay for a new dish if it was not, even though I am an over 10 year customer and have been getting ripped paying for hd for over two years when I...

I went out and wrote down all the info on my dish it says phase III 18 x 20, on the lnb part it says model AU2-F1, it is a WNC triple feed multi sat LNB built in multi switch w/4 outputs i have an H10 receiver and just got an H24 receiver, I called in doubting my dish was HD capable and they...