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Thanks for the feedback Bruce. Not sure what an AMP is. How can I check to see if this took place?

We are new customers -6 months- to Comcast. Recently, we have been having the following problems with the Client Box: We have had to reboot an avg of 2 X Wk, limited access to On Demand, while trying to change channels to Network TV, we receive the msg; Please be patient, will be back in a few...